DPD in Russia offers customers a complete range of transportation logistics and parcel delivery services. Find out about our terms and conditions of business.

Customer contracts as well as annexes to those (including General Terms and Conditions, the tariff card as well as delivery times) are downloadable here.

In addition, orders of introduction into force of the General Terms and Conditions as well as of the tariff card are available here. Please note that the delivery times downloadable below are valid for the effective date of the tariff card. Our online calculator is an effective tool to help you get the up-to-date delivery time and rate information. The online calculator is currently available in Russian.

Download

Agreement of Postal Services(260 KB)

Order of Introduction into Force of the Agreement of Postal Services (361 KB) (in Russian)

General Terms and Conditions of Postal Services (138 KB)

Order of Introduction into Force of the General Terms and Conditions of Postal Services                (524 KB) (in Russian)

Agreement of Freight Forwarding Services (110 KB) (in Russian)

General Terms and Conditions of Freight Forwarding Services (128 KB) (in Russian)

Order of Introduction into Force of the General Terms and Conditions of Freight Forwarding                Services (277 KB) (in Russian)

General Terms and Conditions of International Freight Forwarding Services (113 KB)                (in Russian)

Agreement of International Freight Forwarding Services (174 KB) (in Russian)

Tariff Card (2 МB)

Order of Introduction into Force of the Tariff Card (2.81 МB) (in Russian)

Delivery Times (1.30 МB) (in Russian)

Our account managers and customer service consultants at your nearest depot will be happy to provide you with more detailed information as well as to prepare an offer for you that best suits your needs.